Return policy

Your satisfaction is our priority.


If you're not completely happy with your purchase, we’re more than happy to offer a refund. Your satisfaction is our top priority, and we care about your happiness above all else. Please contact us at contact@vellive.com for assistance. Please allow up to 24 hours for a response

If your product arrives with a manufacturing defect, please contact our Customer Support team immediately so we can provide the best possible solution.